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Terms & Conditions Back to previous page

These relate to all courses and sessions booked with Charis NLP.

Investment
Please see the course list for further details of our fee structure.

Deposits
A deposit is payable on each course booked. See the course list for details. The deposit secures your place, and is un-refundable. When we receive your deposit, you will be sent the course manual and text book.

Payment
We must have received payment in full as cleared funds prior to the commencement of the training. Failure to do us will result in the delegate being denied access to the training course booked.

Cancellation
If for any reason you have to cancel an agreed booking, you must notify us in writing as soon as possible.

Although your deposit is non-refundable, if it is feasible, we will be willing to transfer your booking to another course, as an alternative to cancellation. We may at our discretion impose a 5% admin fee for transfers.

We reserve the right to change the advertised trainer for any course, and to make minor changes to advertised venues. In the very unlikely event of us having to cancel a course, we will offer you a transfer to another course at no cost, or if you prefer, a refund of any fees already paid, including your deposit. We are not responsible for any other costs incurred, such as accommodation or travel.

Delegate’s responsibilities
All delegates will be asked to sign a form confirming that they are psychologically and physically fit to participate in the training, that they do so of their own free will, and that Charis NLP, their agents, employees, associates, and other course participants shall have no liability for any portion of the training in which the delegate voluntarily participates.

All delegates will be asked to sign a form confirming that they are willing to abide by the standards and code of ethics of the accrediting bodies.

If a delegate violates these ethics, continually fails to respond to feedback, or grossly disrupts the training, then Charis NLP reserves the right to ask them to leave the training. In this case, no refunds will be offered.

Please note that your fee is for training, and does not guarantee certification. However, we are committed to helping you achieve your goals, and will do everything we can to support you, including inviting you for reassessment at no further charge.

Equal opportunities
We operate an equal opportunities policy, and welcome and value diversity on our trainings. Please contact us in advance to discuss any special needs you have, so that we can work with you to ensure you have the opportunity for full participation.


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